Frequently Asked Questions
Everything you need to know about your Dockers® order.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also track your status by logging into your account or using the 'Order Status' tool on our website with your order number and email address.
What is the Dockers® return policy?
We offer free returns within 60 days of purchase for items in their original, unworn condition with tags attached. Please use our online returns portal to generate a prepaid shipping label.
Do you offer international shipping?
Currently, the Dockers® US site only ships to the 50 United States and APO/FPO addresses. For orders to other countries, please visit our specific regional websites.
How do I find the right fit for my khakis?
We offer a variety of fits from Skinny to Athletic. Please refer to our comprehensive Fit Guide located on each product page, which includes detailed measurements for waist, seat, and thigh.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installments.
Can I exchange an item for a different size?
Yes, we offer exchanges through our online returns portal. Simply select the new size you need, and we will process the exchange once your original item is scanned by the carrier.